Bridge Advanced Lactation Training Enrollment Agreement This Enrollment Agreement (“Agreement”) is entered into between Kassi Reyes L.C., (hereinafter referred to as the “Company”) and the individual enrolling in the Program (hereinafter referred to as the “Client”). By signing this Agreement, the Client acknowledges that they have read, understood, and agree to be bound by the terms and conditions set forth below. 1. PROGRAM DESCRIPTION The Company agrees to provide education and mentorship through the Bridge Advanced Lactation Training and Mentorship Program (hereinafter referred to as the “Program”). The Program is an educational and professional development experience designed for perinatal professionals seeking to expand their knowledge and confidence in providing evidence-based lactation support within their professional scope of practice. The Program includes: Eight (8) on-demand pre-recorded training modules Eight (8) live weekly group coaching and mentorship calls conducted via Zoom Access to the private Bridge Community during the Program and for an additional thirty (30) days following the conclusion of the live Program Bridge Client Handout Library (Bonus) Pre-recorded Lactation Class (Bonus) Any additional bonuses specifically offered at the time of enrollment During the Program, the Client may submit questions during live coaching calls, or within the Bridge Community. Technical questions should be directed to the Company via email at info@kassireyes.com. 1.1 Program Start Date The live Program begins on July 15, 2026, and concludes on September 2, 2026. The Company may make portions of the Program, including course materials, bonuses, the course portal, or community access, available prior to the official live start date. Such early access is provided solely as a convenience to the Client and shall not alter the official Program start date. For purposes of this Agreement, including the Refund Policy, the Program shall be deemed to begin on the official Program start date identified above, regardless of whether the Client accesses Program materials before that date. 1.2 Program Access The Client will receive access to the Program materials for four (4) months from the date the Program begins, unless otherwise specified in writing by the Company. The Client understands that: Live coaching calls are scheduled during the eight (8) week Program and recordings will be made available to enrolled participants whenever reasonably possible. Community access extends for thirty (30) days following the conclusion of the live Program. Access to bonuses is subject to the terms communicated at enrollment. Certain bonuses may only be available while the Client maintains active access to the Program or Bridge Community. 1.3 Program Recordings The Client understands that live coaching sessions may be recorded for educational purposes and made available to other enrolled participants. By participating in live sessions, the Client acknowledges that their name, voice, video image, comments, questions, and shared experiences may appear in these recordings. Clients who prefer not to appear in recordings may choose to keep their camera off, change their displayed name, or submit questions in advance when appropriate. The Company will make reasonable efforts to respect participant privacy but cannot guarantee complete removal of participant interactions from recorded sessions. 1.4 CLSS Certification The Client understands that participation in or completion of the Program does not automatically confer the Certified Lactation Support Specialist™ (CLSS™) credential. Bridge is an educational training program aligned to the CLSS™ standards. Individuals wishing to earn the CLSS™ credential must separately apply to, meet all eligibility requirements established by the Birthwork Institute, and successfully complete the required certification examination. Completion of the Program does not guarantee eligibility for certification, successful certification, employment, credentialing, or any particular professional outcome. 2. EDUCATIONAL DISCLAIMER 2.1 Educational Disclaimer The Client understands that the Company is providing education and mentorship through the Bridge Advanced Lactation Training and Mentorship Program. The Program is intended for educational and professional development purposes only. The Company is an educator. Participation in the Program does not create a healthcare provider-patient relationship, nor does it establish a consulting, therapeutic, or other professional-client relationship between the Company and the Client or between the Company and the Client’s clients. The Company is not providing medical care, nursing care, diagnosis, treatment, individualized clinical recommendations, legal advice, financial advice, mental health counseling, psychotherapy, or any other licensed professional services through the Program. The Client understands that any information provided through the Program is intended to increase knowledge and confidence in providing evidence-based lactation support within the Client’s own professional scope of practice and should not be relied upon as a substitute for individualized medical evaluation, diagnosis, treatment, or advice. The Client understands that any breastfeeding or pumping concerns involving medical complications, infant illness, maternal illness, medication management, insufficient weight gain, dehydration, complex feeding difficulties, or any other condition requiring medical assessment should be referred to the appropriate healthcare provider, including the client’s physician, pediatric provider, or an International Board Certified Lactation Consultant (IBCLC), as appropriate. The Client understands that they remain solely responsible for complying with all applicable federal, state, provincial, local, employer, licensing, certification, and regulatory requirements governing their profession and practice. 2.2 Scope of Practice The Client understands that completion of the Program does not expand, modify, or replace the Client’s legal or professional scope of practice. The Client agrees to practice only within the scope permitted by their education, licensure, certification, employer policies, and applicable laws and regulations. The Company encourages collaboration with physicians, midwives, nurses, International Board Certified Lactation Consultants (IBCLCs), and other qualified healthcare professionals whenever additional evaluation, diagnosis, treatment, or management is indicated. 2.3 No Professional or Medical Advice The Client understands that information presented in the Program is educational in nature and is not intended to replace professional medical judgment. The Company has not promised, nor shall it be obligated to: diagnose, treat, cure, or prevent any medical condition; provide individualized medical, nursing, or lactation care for the Client or the Client’s clients; provide legal, financial, accounting, tax, or business advice; act as a therapist by providing psychological counseling, psychoanalysis, or behavioral therapy; or provide individualized clinical supervision or assume responsibility for the Client’s professional decisions. The Client understands that they remain solely responsible for any professional services they provide to others and for exercising independent professional judgment in every situation. 2.4 No Guarantee of Results The Client understands that the Company does not guarantee any particular educational, professional, certification, employment, business, financial, or clinical outcome from participation in the Program. Additional terms regarding no guarantees are set forth in Section 10. 3. PARTICIPANT RESPONSIBILITIES 3.1 Participant Responsibilities The Company is committed to providing the Client with a positive, supportive, and evidence-based educational experience. To help create a productive learning environment for all participants, the Client agrees to the following responsibilities throughout the Program. The Client agrees to: Participate in the Program in a respectful and professional manner. Complete coursework, assignments, evaluations, and any required submissions within the designated Program access period if seeking continuing education credit or a certificate of completion. Attend live coaching sessions whenever possible or review the recordings if unable to attend live. Be proactive in seeking clarification regarding course materials, assignments, or Program content when needed. Participate in the Bridge Community in a manner that supports respectful discussion, professional collaboration, and a positive learning environment. Maintain a reliable internet connection and appropriate technology necessary to access the course portal, live sessions, community platform, and Program materials. Regularly review Program announcements, emails, and course updates. Communicate directly with the Company regarding any concerns or questions before seeking resolution through third parties or initiating a payment dispute. Practice within their own legal and professional scope of practice at all times. Exercise independent professional judgment when applying information learned through the Program. 3.2 Professional Conduct The Client agrees to conduct themselves in a professional, respectful, and ethical manner throughout the Program. The Client agrees not to: Harass, intimidate, threaten, or discriminate against other participants, instructors, guest speakers, moderators, or Company representatives. Engage in abusive, disruptive, or inappropriate behavior during live sessions or within the Bridge Community. Share confidential information disclosed by other participants outside of the Program. Present educational information learned in the Program as individualized medical advice or represent themselves as practicing outside of their professional qualifications. Misrepresent their education, credentials, certifications, or relationship with the Company. Use the Program for the purpose of soliciting participants into unrelated products, services, business opportunities, or competing educational programs without the Company’s prior written consent. 3.3 Case Discussions and Client Privacy The Program may include discussion of real or hypothetical clinical situations for educational purposes. The Client agrees that any client cases discussed during the Program will be appropriately de-identified and presented in compliance with all applicable privacy laws, employer policies, and professional ethical standards. The Client further agrees to maintain the confidentiality of all case discussions and participant experiences shared during the Program. 3.4 Continuing Education Requirements If the Program offers continuing education credit or a certificate of completion, the Client understands that they are solely responsible for completing all attendance requirements, evaluations, assignments, assessments, or other requirements established by the applicable accrediting organization or the Company. Failure to complete required Program components within the stated deadlines may result in forfeiture of continuing education credit or a certificate of completion. 3.5 Community Standards The Bridge Community is intended to be a supportive educational environment where participants can learn, ask questions, and collaborate professionally. The Company encourages respectful discussion and recognizes that reasonable differences of professional opinion may exist. Participants agree to engage in evidence-based discussions with professionalism, curiosity, and respect for fellow learners. The Company reserves the right to moderate discussions and remove any content that is disruptive, offensive, misleading, unlawful, promotional, or inconsistent with the educational purpose of the Program. Repeated violations of these standards may result in suspension or removal from the Program in accordance with the Termination provisions of this Agreement. 4. TERM, PROGRAM ACCESS, AND TERMINATION 4.1 TERM The live Bridge Advanced Lactation Training and Mentorship Program begins on July 15, 2026, and concludes on September 2, 2026 (the “Term”). The Client will receive access to the Program materials for four (4) months beginning on the Program start date, unless otherwise specified in writing by the Company. Access to the private Bridge Community will continue for thirty (30) days following the conclusion of the live Program, unless otherwise stated by the Company. Upon expiration of the Client’s access period, the Client’s access to the Program materials, community, and associated resources will terminate unless otherwise provided by the Company or through a separate written agreement. The Client understands that any continued relationship between the Parties after the expiration of the Program shall require a separate and distinct agreement, if applicable. 4.2 Program Modifications The Company continually updates and improves the Program to reflect current evidence, best practices, participant feedback, and educational needs. Accordingly, the Company reserves the right, in its sole discretion, to modify or update: Program content; lesson order; curriculum; coaching format; meeting schedule; instructors or guest speakers; technology platforms; bonuses; and educational materials, provided that such modifications do not materially reduce the overall educational value of the Program. The Company also reserves the right to reschedule live coaching sessions when reasonably necessary due to illness, emergency, scheduling conflicts, technology failures, or circumstances beyond the Company’s reasonable control. Whenever reasonably possible, participants will receive advance notice of schedule changes. 4.3 Termination by the Company The Company is committed to providing all participants with a positive, respectful, and supportive educational environment. By agreeing to and signing this Agreement, the Client understands that the Company may, in its sole discretion, suspend, limit, or terminate the Client’s participation in the Program, revoke access to Program materials, remove the Client from the Bridge Community, and/or terminate this Agreement without refund or forgiveness of any remaining payment obligations if the Client: materially breaches any provision of this Agreement; violates the Company’s intellectual property rights; engages in disruptive, abusive, harassing, discriminatory, threatening, or inappropriate conduct; repeatedly violates community standards; shares Program materials without authorization; misuses the Program or Company resources; engages in conduct that, in the Company’s reasonable judgment, negatively affects the learning experience or safety of other participants or the integrity of the Program. The Company reserves the right to determine, in its reasonable discretion, whether a violation has occurred. 4.4 Termination by the Client The Client may discontinue participation in the Program at any time. However, because enrollment reserves a place in a live educational cohort and grants immediate access to proprietary educational materials, the Client remains responsible for all amounts owed under this Agreement. Termination by the Client does not entitle the Client to a refund, cancellation of future scheduled payments, or forgiveness of any outstanding balance, except as otherwise required by applicable law. 4.5 Effect of Termination Upon termination of this Agreement for any reason: the Client’s license to access and use the Program materials immediately terminates; the Client shall cease using, copying, downloading, distributing, or sharing any Company materials beyond the rights expressly granted in this Agreement; all payment obligations incurred prior to termination remain due and payable; any provisions of this Agreement intended to survive termination, including but not limited to confidentiality, intellectual property, payment obligations, limitation of liability, dispute resolution, and governing law, shall survive termination of this Agreement. 5. PAYMENT, REFUND POLICY, AND CHARGEBACKS 5.1 Payment The total tuition for the Bridge Advanced Lactation Training and Mentorship Program is $997 USD when paid in full or four (4) monthly payments of $257 USD, for a total purchase price of $1,028 USD. The Client shall make payment via credit card, PayPal, or any other payment method accepted by the Company at the time of enrollment. If the Client enrolls using a scholarship, promotional code, coupon, or other tuition reduction, the discounted tuition amount shown at checkout shall become the Client’s total financial obligation under this Agreement. 5.2 Payment Plan If the Client selects the monthly payment option, the Client agrees to the following payment schedule: Payment One: $257 USD due upon enrollment. Payment Two: $257 USD due thirty (30) days after the initial payment. Payment Three: $257 USD due sixty (60) days after the initial payment. Payment Four: $257 USD due ninety (90) days after the initial payment. By selecting a payment plan, the Client agrees to pay the entire purchase price. Choosing a payment plan is a courtesy extended by the Company and is not a subscription that may be canceled before all scheduled payments have been made. 5.3 Failed or Late Payments The Client is responsible for maintaining a valid payment method throughout the payment period. If any scheduled payment cannot be processed, the Company may make reasonable attempts to collect the outstanding balance using the payment method provided by the Client. If payment remains outstanding, the Company reserves the right to: suspend access to the Program; suspend access to the Bridge Community; withhold certificates of completion or continuing education documentation, if applicable; deny future participation in Company programs until the account is brought current; and pursue any other remedies available under this Agreement or applicable law. Suspension of access shall not relieve the Client of the obligation to complete all remaining payments due under this Agreement. 5.4 Refund Policy The Client understands and agrees that enrollment in the Program reserves a place in a live educational cohort and provides access to proprietary educational materials. Accordingly, all sales are final. No refunds will be issued once the Program begins. The Client remains responsible for the full purchase price of the Program, regardless of the extent of the Client’s participation, completion of the Program, attendance at live sessions, or use of the Program materials. If the Client elects a payment plan, the Client remains responsible for all remaining scheduled payments, even if the Client voluntarily withdraws from or discontinues participation in the Program. Nothing in this Agreement shall limit any rights that cannot be waived under applicable law. 5.5 Payment Disputes and Chargebacks The Client agrees to contact the Company directly and make a good-faith effort to resolve any questions or concerns regarding billing or the Program before initiating a chargeback, payment dispute, or reversal through a credit card company, PayPal, bank, or other payment processor. If a chargeback or payment dispute is initiated for charges that are valid under this Agreement, the Company reserves the right to provide this signed Agreement, payment records, course access records, and any other relevant documentation to the payment processor or financial institution in support of its position. The Client remains responsible for any amounts properly owed under this Agreement, regardless of whether a chargeback or payment dispute is initiated. The Company further reserves the right to suspend access to the Program while any payment dispute remains pending. 5.6 Collection of Unpaid Balances If the Company is required to undertake reasonable collection efforts to recover unpaid amounts due under this Agreement, the Client agrees to pay all amounts legally owed under this Agreement together with any reasonable costs of collection permitted by applicable law. 6. CONFIDENTIALITY AND INTELLECTUAL PROPERTY 6.1 Confidentiality The Parties acknowledge that, during participation in the Program, each may have access to confidential or proprietary information belonging to the other or to other Program participants (“Confidential Information”). The Client understands that the Program may include discussion of real or hypothetical client cases, participant experiences, business information, clinical scenarios, and other sensitive information shared for educational purposes. Both Parties agree not to disclose, reveal, or make use of any Confidential Information learned through the Program except as authorized by this Agreement or required by law. Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, discussions occurring during live coaching sessions, the Bridge Community, participant conversations, case discussions, educational materials, business information, and any other non-public information shared during the Program. Confidential Information does not include information that: is or becomes publicly available through no wrongful act of either Party; was lawfully known by the receiving Party prior to disclosure; is lawfully obtained from a third party without restriction; or must be disclosed by law or court order. If the Client is legally required to disclose Confidential Information, the Client shall, whenever legally permitted: promptly notify the Company before making the disclosure; and cooperate with the Company in seeking appropriate legal protection for the Confidential Information. The obligations contained in this Section shall survive the termination or expiration of this Agreement. 6.2 Client Privacy The Client agrees that any client cases discussed during the Program will be appropriately de-identified and presented in accordance with applicable privacy laws, employer policies, and professional ethical standards. The Company likewise agrees to exercise reasonable care in protecting participant privacy throughout the Program. Because live educational discussions involve multiple participants, the Company cannot guarantee that other participants will fully comply with their confidentiality obligations. The Client therefore agrees to exercise sound professional judgment regarding the information they choose to share during live sessions and within the Bridge Community. 6.3 Intellectual Property The Company has invested substantial time, effort, expertise, and resources in developing the Bridge Advanced Lactation Training and Mentorship Program. All Program content, including but not limited to: videos; presentations; course modules; workbooks; handouts; templates; checklists; graphics; slides; downloadable resources; case studies; educational materials; recordings; community content created by the Company; and all other Program materials, are proprietary intellectual property of the Company and are protected by United States copyright and other applicable intellectual property laws. The Client is granted a limited, non-exclusive, non-transferable, revocable license to access and use these materials solely for the Client’s own personal professional education. No ownership rights are transferred to the Client. 6.4 Restrictions on Use The Client agrees that they shall not, without the Company’s prior written permission: reproduce, copy, modify, or distribute Program materials; share Program login credentials; allow another individual to access the Program through the Client’s account; upload Program materials to any website or file-sharing service; record, photograph, or capture live coaching sessions; reproduce or distribute recordings of Program content; use Program materials to teach, develop, license, or create competing educational programs; use any Program materials, recordings, handouts, presentations, transcripts, downloadable resources, or other Company content to train, systematically input, fine-tune, develop, or improve artificial intelligence systems, machine learning models, automated educational tools, or derivative works without the Company’s prior written consent; sell, sublicense, or commercially exploit any Company materials; or remove copyright notices or other proprietary markings. The Client may use knowledge and skills acquired through the Program in their own professional practice, provided they do not reproduce or distribute the Company’s copyrighted materials. 6.5 Company Reservation of Rights All intellectual property rights not expressly granted under this Agreement remain the exclusive property of the Company. The Company reserves the right to seek injunctive relief, monetary damages, attorneys’ fees where permitted by law, and any other remedies available under applicable law in the event of actual or threatened unauthorized use, disclosure, copying, or distribution of its intellectual property. 6.6 Limited License Enrollment in the Program grants the Client a limited license to access the educational materials during the stated access period only. Expiration or termination of Program access does not transfer ownership of any Company materials or intellectual property to the Client. 7. LIMITATION OF LIABILITY AND INDEMNIFICATION 7.1 Assumption of Risk The Client understands that participation in the Program is voluntary. The Client acknowledges that the Company provides educational information, mentorship, and professional development opportunities, and that the Client is solely responsible for how they choose to apply any information learned through the Program. The Client assumes full responsibility for their participation in the Program and for any professional decisions, actions, or omissions arising from their participation. 7.2 Limitation of Liability To the fullest extent permitted by applicable law, the Company, its affiliates, officers, directors, employees, contractors, instructors, guest speakers, representatives, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to this Agreement or the Client’s participation in the Program. This limitation includes, but is not limited to, claims relating to: professional decisions made by the Client; services provided by the Client to third parties; loss of business opportunities; lost income or profits; reputational harm; interruption of business; technology failures; loss of data; or reliance upon educational information provided through the Program. To the fullest extent permitted by law, the Company’s total liability arising under this Agreement shall not exceed the total amount of tuition actually paid by the Client under this Agreement. Nothing in this Agreement limits liability that cannot legally be limited under applicable law. 7.3 Indemnification The Client agrees to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, contractors, instructors, guest speakers, representatives, successors, and assigns from and against any third-party claims, demands, actions, causes of action, damages, liabilities, losses, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: the Client’s breach of this Agreement; the Client’s negligence, misconduct, or unlawful acts; the Client’s professional services or business activities; the Client’s misuse of the Program or Program materials; or the Client’s violation of the rights of any third party. 7.4 Release To the fullest extent permitted by law, the Client releases and discharges the Company from any claims arising out of the Client’s participation in the Program, except for claims resulting from the Company’s gross negligence, willful misconduct, or other liability that cannot legally be waived. 8. DISPUTE RESOLUTION 8.1 Arbitration Any controversy or claim arising out of or relating to this Agreement, the Program, or the relationship between the Parties shall be resolved through binding arbitration administered under the then-current rules of the American Arbitration Association (“AAA”). The arbitration shall be conducted before a single arbitrator mutually agreed upon by the Parties. If the Parties are unable to agree upon an arbitrator, the arbitrator shall be selected in accordance with the applicable rules of the American Arbitration Association. The decision and award of the arbitrator shall be final and binding upon the Parties and may be entered as a judgment in any court having jurisdiction. The arbitration shall take place in the State of Maine unless the Parties mutually agree otherwise. Each Party shall bear its own attorneys’ fees, costs, and expenses associated with the arbitration unless otherwise awarded by the arbitrator or required by applicable law. The Parties shall equally share the arbitrator’s fees unless otherwise ordered by the arbitrator. To the fullest extent permitted by law, the arbitrator shall have no authority to award punitive or exemplary damages. Nothing in this Section shall prevent either Party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction to protect confidential information or intellectual property pending completion of arbitration. 8.2 Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law principles. 8.3 Venue To the extent any matter is not subject to arbitration or judicial involvement is necessary to enforce an arbitration award or obtain injunctive relief, the Parties agree that exclusive venue shall lie in the state or federal courts located in Penobscot County, Maine. 9. GENERAL LEGAL PROVISIONS 9.1 Entire Agreement This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior oral or written agreements, understandings, negotiations, representations, and communications. Neither course of performance, course of dealing, nor usage of trade shall be used to modify or interpret the provisions of this Agreement. 9.2 Amendments No amendment, modification, or waiver of any provision of this Agreement shall be effective unless made in writing and signed by both Parties. 9.3 Electronic Signatures The Parties agree that this Agreement may be executed electronically and that electronic signatures shall have the same force and effect as original handwritten signatures. 9.4 Counterparts This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, and all of which together shall constitute one and the same Agreement. 9.5 Severability If any provision of this Agreement is determined to be illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect. Any invalid or unenforceable provision shall be modified only to the minimum extent necessary to make it enforceable while preserving the Parties’ original intent. 9.6 Waiver The failure of either Party to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision of this Agreement. Any waiver must be in writing and signed by the Party granting the waiver. 9.7 Assignment The Client may not assign or transfer this Agreement or any rights or obligations arising under it without the Company’s prior written consent. The Company may assign this Agreement to a successor entity in connection with a merger, acquisition, sale of substantially all assets, or business reorganization. 9.8 Force Majeure Neither Party shall be liable for any delay or failure in performing its obligations under this Agreement when such delay or failure results from causes beyond that Party’s reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, governmental actions, labor disputes, public health emergencies, internet outages, technology failures, utility interruptions, or other events beyond the reasonable control of the affected Party. The affected Party shall resume performance as soon as reasonably practicable. 10. NO GUARANTEES 10.1 No Guarantees The Client understands and agrees that participation in the Program does not guarantee any particular outcome. The Company makes no representations, warranties, or guarantees regarding: completion of the Program; mastery of the material; professional competence; certification; employment; licensure; business growth; client acquisition; income; revenue; profitability; or any other personal or professional result. The Client acknowledges that individual results vary and depend upon numerous factors, including prior education, professional experience, participation, independent judgment, effort, opportunities, and circumstances beyond the Company’s control. The Company guarantees only that the educational services described in this Agreement will be provided in accordance with its terms.
11. Acceptance of Agreement By completing purchase, the Client acknowledges that they have carefully read and understood this Agreement, have had the opportunity to ask questions and seek independent legal advice if desired, and voluntarily agree to be legally bound by its terms. The Client further consents to the use of electronic signatures, which shall have the same legal force and effect as original handwritten signatures.